Baker Electric Case Study

Baker Electric logoBaker Electric, Inc. is a fourth generation, family-owned and operated company, in business since 1938. They are a full-service electrical contractor that has won contracts throughout southern California on projects ranging from military installations to casinos.

Baker Electric, Inc. had $370,000 in worker’s compensation losses. The organization was in a high growth mode, hiring new employees to handle all of the contracts they were earning. The foremen and the workers needed training on how to work safely. In addition, they were unsure how to interpret and apply the relevant rules and regulations. Although they knew safety was important to the company’s management, they were not following a safety program and were not focused on safety performance. Should they hire a full time safety director or hire an outside firm?

SMART Solution:
SMART developed a customized safety system for Baker Electric. They assigned a three-person safety team to implement new employee orientation, foreman orientation, inspection protocols, disciplinary action, Foreman’s Meeting, Management Meetings and monthly program evaluation. SMART also audited all the jobsites and implemented a proactive training program based on un-safe practices that SMART observed in the field. SMART aggressively managed all claims, supervising medical treatment and controlling costs for all incidents or accidents.

SMART reduced Baker’s worker’s compensation losses 94%, saving them hundreds of thousands of dollars annually. In total, they helped Baker Electric save over $1,000,000 on losses. SMART accomplished this by effectively changing the worker’s and foremen’s attitudes about safety. Foremen now use SMART as a resource, calling to ask advice whenever they are in a questionable situation. Even though they employed a team of three safety professionals, SMART cost a fraction of the amount of a full-time Safety Director.

Lessons Learned:
Outsourcing your safety program can cost less than a full-time Safety Director and achieve superior results.

“I wouldn’t hesitate to recommend SMART Safety Group. SMART gave us clear direction and implemented a program reducing our losses an estimated 94%. Knowing that my workers are going home safely lets me sleep better at night.”
– Ted Baker, President